Here are some sites with information on buying goods.
Saving your money to buy that special item you have wanted for ages is an exciting time. But it can be heart breaking when what you actually get, once it comes through the post or once you open the box to find its not what you thought you had bought or wanted.
Often this is just unfortunate or unlucky and it is easy to take it or send it back, but on those rare occasions when it isn’t that simple you will need to know your rights.
Visit Consumer Direct for more information on this.
Also you can contact or talk face to face to South Tyneside Citizens Advice Bureau.
South Shields (Opposite South Shields Metro Station)
Monday, Wednesday and Friday:
10 am until 1 pm.
Tuesday:
1 pm until 4 pm.
Jarrow (Near Ben Lomond Public House)
Monday, Thursday and Friday:
10 am until 1 pm.
Telephone:
0870 126 4098
Website: